Sales Policy – StarCiteCity

Effective Date: November 12, 2024

Thank you for choosing StarCiteCity for your fashion needs. Our sales policy is designed to ensure that you have a smooth and enjoyable shopping experience. By making a purchase from our website, you agree to the terms outlined in this Sales Policy.

1. Sales and Discounts

From time to time, we may offer special sales, promotions, or discounts. These discounts are subject to availability and are not guaranteed. Sales and promotions may include percentage-off discounts, seasonal markdowns, or special offers for new customers, newsletter subscribers, or loyal customers.

  • Promotional Codes: If a promotion requires a coupon code, the code must be entered at checkout to receive the discount. Promotional codes are not valid on previous purchases, and they cannot be combined with other offers unless otherwise stated.

  • Limited-Time Offers: Sale items or promotions may be limited to a specific time period. We will clearly indicate the start and end date of the offer on the website or through communication via email or social media.

2. Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also pay via PayPal for added security and convenience.
  • Gift Cards: If applicable, you may use gift cards provided by StarCiteCity.

By submitting an order, you confirm that you are authorized to use the payment method selected. If a payment fails, your order will be automatically canceled, and you will be notified to update your payment information.

3. Order Processing

Once your order is placed, we will send you a confirmation email with your order details. Please review this information to ensure everything is accurate. If you find any issues, contact us as soon as possible.

  • Order Confirmation: Your order confirmation does not constitute a binding contract. We reserve the right to cancel an order if an item is unavailable, the payment is declined, or we identify any fraudulent activity.

  • Order Modifications: Once an order is placed and payment is processed, changes cannot be made. If you need to modify your order (e.g., change the shipping address or item), please contact our customer service team immediately, and we will do our best to accommodate your request. However, changes are not guaranteed after an order is processed.

4. Pricing

Prices on StarCiteCity are subject to change without notice. We make every effort to ensure that our prices are accurate, but we are not responsible for typographical errors, incorrect pricing, or incorrect product information. If an error occurs in pricing or product details, we reserve the right to cancel your order or adjust the pricing accordingly.

  • Taxes and Duties: Sales tax will be applied to orders in accordance with state and local laws. For international orders, you may be responsible for any customs duties, taxes, or import fees, which are not included in the price of your order.

5. Shipping and Delivery

We offer a variety of shipping methods for both domestic and international orders. Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.

  • Shipping Fees: Shipping fees are determined by the size, weight, and destination of your order. Any free shipping promotions will be applied at checkout, subject to specific terms and conditions.
  • Delivery Times: Delivery times vary depending on your location and shipping method. StarCiteCity is not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. For information on how to return or exchange an item, please refer to our Return Policy.

  • Sale Items: Sale or discounted items are subject to the same return policy as full-price items, unless otherwise specified. Be sure to check individual promotions for any return restrictions.
  • Exchanges: As outlined in our Return Policy, we do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

7. Order Cancellations

We understand that circumstances can change. If you wish to cancel an order, please contact us as soon as possible. If your order has already been processed or shipped, we may not be able to cancel it. In such cases, you will need to follow the return process after receiving the order.

8. Customer Service

Our goal is to provide you with excellent service. If you have any questions or concerns regarding your order, our products, or our sales policies, please do not hesitate to contact us:

  • Email: info@starcitecity.com
  • Phone: (660) 679-4258
  • Street Address: 300 S Delaware St, Butler, Missouri, USA

9. Limitation of Liability

To the fullest extent permitted by law, StarCiteCity is not liable for any damages arising out of or related to the use of our website or products, including but not limited to incidental, consequential, or punitive damages.

10. Governing Law

These Sales Terms are governed by and construed in accordance with the laws of the State of Missouri, USA, without regard to its conflict of law principles. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Butler, Missouri.